Playground Privacy Policy
Privacy matters, and so does control. In Canada, we handle your information with care and for clear, specific purposes.
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By accessing or using our services, you consent to the practices described in this policy. We collect personal information when you register an account, complete transactions, participate in promotions, or otherwise interact with our services.
The information we request depends on how you use our services. For example, account setup and payments may require identity, contact, and financial details, while gameplay and device activity may generate technical and session information.
- Identity information such as full name, date of birth, and nationality.
- Contact information needed for account communications.
- Financial details and transaction history required to process payments.
- Gameplay and technical data that supports security and performance.
How We Collect Information
Information may be provided by you, collected through automated technologies, or confirmed through operational checks. This supports account integrity, helps reduce misuse, and enables features you choose to use.
| Method | Notes | Details |
|---|---|---|
| Consent by use | Consent is tied to access and usage | By accessing or using our services, you consent to the practices described in this policy. |
| Personal information collection | Collected during common user actions |
|
| Examples of personal data | Identity information is listed | Identity information: full name, date of birth, nationality, govern |
| Minors | Stated limitation on collection | We do not knowingly collect personal information from minors. |
| Minor data deletion | Action taken upon discovery | If we learn we have collected information from a minor, we will delete that information. |
| International data transfers | Primary storage location is named | While we primarily store data on Canadian servers, we may transfer your information to service providers in other countries. |
| Transfer safeguards | Safeguards are explicitly referenced | We ensure appropriate safeguards are in place, including data transfer agreements incorporating standard contractual clauses. |
| Security measures | Technical and organizational measures are listed |
|
| Affiliate links and commissions | Monetization is disclosed |
|
| Privacy contact | Dedicated Privacy Officer contact methods provided |
|
Security Safeguards
Security is practical, not abstract. We use safeguards designed to reduce exposure during storage, access, and transmission.
We implement technical and organizational measures, including encryption of personal and financial data. We also use secure socket layer (SSL) technology for data transmission and apply firewall and intrusion detection controls.
- Protecting account details during login and session activity.
- Securing payment-related information during processing and storage.
- Restricting access to personal information to legitimate operational needs.
- Reviewing and updating controls to maintain protection over time.
Age Limits & Data Retention
Our services are not directed to individuals under the age of 18 (or the applicable gambling age in your jurisdiction). We do not knowingly collect personal information from minors.
If we learn we have collected information from a minor, we will delete that information. This helps support safer access and avoids retaining sensitive data unnecessarily.
International Data Handling
While we primarily store data on Canadian servers, we may transfer your information to service providers in other countries. When we do, we ensure appropriate safeguards are in place, including data transfer agreements incorporating standard contractual clauses.
Privacy Questions & Requests
If you have questions or concerns about our privacy practices, contact our Privacy Officer. Including a clear description of your request helps us respond more accurately and quickly.
- Email: [email protected]
Promotions & Kahnawake
Promotions can involve additional steps. Participation may require us to use and review information related to eligibility, account status, and transaction activity.
We may also use cookies and similar technologies to maintain authentication status, remember preferences, and understand how services are used. Where consent applies, this may also support features such as targeted advertising.
Our website includes affiliate links that may generate commissions when users sign up or make purchases through them. These commissions support the maintenance of our site, allowing us to keep it free and accessible to users.
Despite these affiliate relationships, we are committed to delivering unbiased and accurate content about Playground Casino. If you would like clarification before participating in a promotion, contact our Privacy Officer.